Frequently Asked Questions
Everything you need to know about getting financially naked with your bank.
About Banknaked
What is Banknaked?
Banknaked is a financial transparency platform that exposes hidden banking fees and helps you take control of your finances. We use open banking technology to analyze your transactions, identify fees, and provide insights into how much your bank is really charging you.
How does Banknaked make money?
We offer a freemium model. Our basic fee detection is free forever, while premium features (advanced fee analysis, automated dispute assistance, bank switching services) are available through subscription plans. We never sell your data—period.
Is Banknaked a bank?
No, we're not a bank—we're better than that. We're an independent financial technology company that helps you understand what your bank is charging you. We don't hold your money, we just help you keep more of it by exposing hidden fees.
Security & Privacy
Is my banking data safe with Banknaked?
Absolutely. We use bank-level security (256-bit encryption) to protect your data. We connect to your accounts using regulated open banking APIs, which means we only have read-only access to your transaction data—we can't move money or make changes to your accounts.
Do you store my banking passwords?
Hell no. We never see or store your banking credentials. When you connect your bank, you do so directly through your bank's secure authorization page. We only receive an access token that gives us limited, read-only access to your transaction data.
How do you use my data?
We use your transaction data solely to identify fees and provide you with insights. We may use anonymized, aggregated data to improve our fee detection algorithms. We never sell your personal data to third parties. Check our Privacy Policy for more details.
Using Banknaked
Which banks do you support?
We support over 2,500 banks across Europe, including all major institutions. If your bank supports open banking (most do), we can connect to it. We're constantly adding more banks to our platform.
How do I connect my bank account?
It's simple: after signing up, click "Add Bank" and select your bank from our list. You'll be redirected to your bank's secure login page to authorize the connection. The whole process takes less than 2 minutes, and you only have to do it once.
What types of fees can you detect?
We can detect nearly all types of banking fees, including: monthly maintenance fees, ATM fees, overdraft fees, foreign transaction fees, wire transfer fees, paper statement fees, minimum balance fees, and those sneaky "service charges" that banks don't clearly explain.
Can I dispute fees through Banknaked?
Yes! Our platform helps you identify which fees are potentially disputable and provides templates and guidance for challenging them with your bank. Premium users get additional dispute assistance tools and personalized support.
How far back can you analyze my fees?
We can analyze up to 24 months of historical transaction data, depending on what your bank makes available through their API. This allows us to identify patterns and recurring fees that you might have missed.
Can I cancel my subscription anytime?
Absolutely. No bullshit contracts here—we're not like the banks. You can cancel your premium subscription at any time with just a few clicks. No phone calls, no retention specialists, no hassle.
Still Have Questions?
We're here to help you strip away banking obscurity. Reach out to our team directly.