Privacy Policy
We built Banknaked to expose hidden fees, not to hide how we handle your data. Here's exactly what we do with your information.
The Short Version
We know you probably won't read this entire page. Fair enough. Here's what matters:
Your data stays yours. We access your bank transactions through Open Banking to find fees. That's it. We don't sell this data, we don't share it with advertisers, and we don't use it to market other products to you.
We can't touch your money. Open Banking gives us read-only access. We literally cannot move funds or make changes to your accounts.
You can delete everything. Want out? Email us and we'll wipe your data. No questions, no retention period tricks.
Last Updated: May 27, 2026
This policy covers how Banknaked collects, uses, and protects your personal information when you use our website and services. By using Banknaked, you're agreeing to these terms. If something here doesn't sit right with you, please don't use our service.
1. What We Collect
When you sign up, we ask for your email address and you create a password. That's the minimum we need to give you an account.
When you connect a bank, we receive transaction data through Open Banking APIs. This includes your account balances, transaction history, and account identifiers. We need this to scan for fees. Your bank handles the authentication directly, so we never see your banking password.
When you use the site, we collect standard technical information: your IP address, browser type, which pages you visit, and how you interact with the app. We use privacy-focused analytics (Simple Analytics) that doesn't track you across the web or build advertising profiles.
When you contact us, we keep records of our conversations so we can actually help you if you write back.
2. What We Do With It
The whole point is simple. We hunt through your transactions for the fees your bank quietly skims. Then we show you, line by line, what they took and where you could keep more of your money.
Beyond that, we use your information to keep the service running. Password resets, billing notifications, the occasional product update. We will not spam you, and we will not pretend a marketing email is a "service announcement."
We also use aggregated, anonymized data to spot patterns. Things like "users in Spain are bleeding an average of X euros a year in account maintenance fees" help us make the product sharper for everyone. That kind of data can never be traced back to you.
3. Who Sees Your Data
We do not sell your personal information. Not to data brokers, not to banks, not to anyone. This is a hard rule.
A few third parties help us run the service. Our servers are hosted on infrastructure providers who have access to encrypted data but not the keys to read it. Our payment processor handles billing. These providers are bound by contracts that limit what they can do with any data they touch.
If a court order or law enforcement request compels us to share information, we would have to comply. We'd tell you about it unless legally prohibited from doing so.
One thing we want to be crystal clear about: we never have access to your banking login credentials. The Open Banking system is designed so that you authenticate directly with your bank, and they send us only the transaction data. We couldn't steal your password even if we wanted to.
4. How We Protect It
Your data travels over TLS-encrypted connections. It sits at rest under AES-256 encryption. We run regular security audits, and access controls keep most of our team away from individual user data. They don't need to see it to do their jobs, so they don't.
No system is perfectly secure, and we won't pretend otherwise. If a breach ever happens, we'll notify affected users promptly and be straight with you about what occurred. No PR-speak, no "incident" euphemisms.
5. Your Rights
Under GDPR and similar regulations, you have rights over your personal data. You can ask us for a copy of everything we have on you. You can ask us to correct anything that's wrong. You can ask us to delete it all. You can ask us to stop processing it. You can ask for it in a portable format so you can take it elsewhere.
To exercise any of these rights, email privacy@banknaked.com. We'll respond within 30 days, usually much faster.
6. Age Requirement
Banknaked is for adults. You must be at least 18 years old to use our service. We don't knowingly collect data from minors. If you're a parent and think your child has signed up, contact us and we'll delete the account.
7. Policy Updates
We may update this policy as our service evolves or as laws change. When we do, we'll update the date at the top and post the new version here. For significant changes, we'll send you an email. We won't suddenly start selling your data and bury that in a policy update.
8. Questions?
If anything here is unclear, or if you want to know more about how we handle your data, reach out:
privacy@banknaked.com
Still have questions about your privacy?
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